Support Center

Frequently Asked Questions

Quick answers to the things people want to know before they buy - and the details you’ll look up later. Setup, charging, shipping, returns, and everything in between.

Works with Apple Find My Ultra-slim 1.8mm Rechargeable - up to 6 months No monthly fees IP67 waterproof Setup in under 45 sec

About CarryPeace

What CarryPeace is, what we make, and why it’s designed to stay quietly in the background.

What is CarryPeace?

CarryPeace is a brand built around everyday “silent helpers” - small tools that work in the background so you can think about everything else.

Our north star is simple: reliability you can count on, innovation that feels natural, and quality that lasts. If something carries our name, it’s meant to make life a little calmer - without shouting for attention.

What do you sell?

Right now, our main product is the CarryPeace Tracking Card - a slim card that lives in your wallet and helps you find what matters fast.

It’s the kind of product you forget about… until the day you’re very glad you didn’t.

Who is CarryPeace for?

If you’ve ever done the “pockets check” before leaving - or felt that stomach-drop when something’s missing - CarryPeace is for you.

We build for people who like clean design, simple setups, and products that quietly do their job.

Product Details

Size, durability, and how it fits into real life and real wallets.

What is the CarryPeace Tracking Card?

It’s a wallet-ready tracking card that connects to Apple Find My. Keep it in a card slot and you can see its location, play a sound nearby, and use Lost Mode if it ever goes missing.

How slim is the design of the card?

The CarryPeace Tracking Card measures 85 x 54 x 1.8 mm (3.3 x 2.1 x 0.06 in) - basically the footprint of a standard card, with a minimal profile that won’t bulk up your wallet.

Is the card waterproof?

Yes. It’s IP67 rated, meaning it remains functional after being submerged in up to 3 feet of water for 30 minutes.

Rain, spills, and everyday chaos are fine.

Made for RFID-blocking wallets?

Yes. CarryPeace works with RFID-blocking wallets and doesn’t interfere with RFID protection.

CarryPeace vs AirTag: what’s the difference?

AirTag is a round tag made for keys and bags. CarryPeace is a flat tracking card made to disappear in a wallet slot - while still using Apple Find My.

Tracking & Use

How it pairs, how it finds, and what you can do when something’s missing.

How do I set up the Tracking Card?

It takes about 45 seconds:

  • Open the Find My app on your iPhone.
  • Tap Add Item, then choose Other Supported Item.
  • Hold the card near your phone and follow the prompts.

No extra app required.

Can I track multiple things with the card?

You can use a card for one item at a time (a wallet, a bag, luggage). Many customers grab a multi-pack so their essentials are covered - wallet, carry-on, suitcase, and more.

Can I make the card ring nearby?

Yes. Tap Play Sound in Find My. It’s perfect for those moments when it’s “somewhere in the room” or in yesterday’s jacket.

Battery & Charging

Rechargeable, wireless, and designed to stay ready for the moment you need it.

Does the card need charging?

Yes. The CarryPeace Tracking Card is rechargeable and supports wireless charging on a compatible charging pad.

How long does a full charge last?

Up to 6 months, depending on use. In other words: long enough that most people only think about charging a few times a year.

Does it use disposable batteries?

No. There are no coin batteries to replace. Just recharge and keep moving.

Find My & Privacy

Security matters. Here’s what’s happening behind the scenes.

Is CarryPeace Apple MFi certified?

Yes. CarryPeace is an officially certified Apple MFi partner, designed for seamless Find My integration without third-party apps.

Does the card store my location history?

No. Tracking happens through Apple Find My with privacy protections built into the network.

Your item’s location is designed to stay private and secure.

Pricing

One-time purchase. No subscription surprises.

Are there any monthly fees?

No. CarryPeace is a one-time purchase. Pair it to Find My and you’re set.

Shipping

Clear timelines, predictable delivery, and no hidden surprises at checkout.

How long does shipping take?

Orders typically process within 1 business day. Shipping usually takes 2-5 business days.

Do I pay duties and taxes?

No extra costs. Duties and taxes are included in the total price.

Is shipping free?

Free shipping is available on orders over €50.

Returns & Warranty

Try it properly. Keep it if it earns a spot in your wallet.

What is your return policy?

We offer a 100-day return policy on all orders - even if you’ve used the product. If it’s not for you, contact support at support@carrypeace.com and we’ll help you get it sorted.

Is there a warranty?

Yes. Every card includes a lifetime warranty. If it fails due to manufacturing defects, we’ll replace it.

How can I contact customer support?

Email support@carrypeace.com or call +1 (978) 728-9833. For the fastest help, include your order number.

Still need help?

Send us a message - we’ll get you a clear answer, fast.

Address: 10789, Lottoladen Talebi, Berlin, Germany